IT Careers

Our IT professionals are critical to the University's operational and academic functions, providing essential infrastructure and support. They maintain networks, ensure cybersecurity, and manage digital systems vital for research and education. Their roles include network administration, software development, and user support. They enable online learning, data security, and efficient administrative processes. 

What sort of jobs do University IT professionals do?

At the University of Sheffield, our IT staff form the backbone of our digital ecosystem. Network engineers design and maintain resilient systems, ensuring seamless connectivity. Cybersecurity analysts safeguard our data and infrastructure from evolving threats. Software developers create and manage bespoke applications, enhancing academic and administrative processes. Helpdesk technicians provide essential user support, resolving technical issues promptly. Our teams also manage data, cloud computing, and web development, ensuring a robust and efficient digital environment. They support online learning, research, and administrative functions, contributing to the University's overall success.

What skills and experience do I need to work in IT at the University?

The skills required vary greatly from one job to another. You can find the specific skills needed for each role outlined in all of our job descriptions.

IT roles at the University typically require a blend of technical expertise and soft skills. Key areas might include:

• Technical Proficiency: For example,knowledge of networking, cybersecurity, software development, systems administration, or database management, depending on the specific role.
• Problem-Solving: Ability to diagnose and resolve complex technical issues efficiently.
• Communication: Clear and effective communication with diverse users, including staff and students.
• Adaptability: Capacity to learn and adapt to rapidly evolving technologies.
• Customer Service: A user-focused approach and a willingness to assist others.
• Project Management: Skills in planning, organising, and executing IT projects.
• Relevant Certifications: Industry certifications (e.g., CompTIA, Cisco, Microsoft) can be advantageous.
• Experience: Previous experience in a relevant area is often required.
• Understanding of Higher Education: Familiarity with the unique IT needs of a university environment is beneficial, but rarely essential.

What opportunities for training and development are available to IT staff?

Supporting your development is a key principle for the University. You’ll benefit from a structured induction programme to help you settle in. You will also have access to comprehensive training to ensure you can work effectively in your new role.

We also provide a range of programmes and learning modules to support your development, enhance your skills, and to help you reach your full potential.

Our annual appraisal scheme provides an opportunity to meet with your manager to reflect on your previous 12 months, explore development opportunities and agree objectives for the coming year ahead.