The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university.

We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more. Find out more about our benefits (opens in a new window) and join us to become part of something special.

Overview

We have an exciting opportunity within the National Technician Development Centre (NTDC) for an experienced administrator who can establish a positive working relationship with stakeholders to make an impact on the sustainability of the technical community within the HE sector. You will join the small but dynamic team at the NTDC.

The Centre administrator will ensure the smooth delivery of administration support for the NTDC & HEaTED teams. You will be the first point of contact for customers and will be responsible for delivering a professional service. The role requires delivery of central office activities, including financial processes and be responsible for maintaining and updating NTDC and HEaTED records, databases as well as liaising with HEaTED training providers, together with other office-based processes. The ability to travel to UK higher education institutions for technical events with possible overnight stays is a requirement of this post. 

Main duties and responsibilities

• Act as the primary point of contact for anyone contacting HEaTED or NTDC, providing customers with advice and guidance around NTDC tools as well as HEaTED membership and training courses. 

• Provide support for the administration of surveys for NTDC customers and partners as required. 

• Collect and analyse participant feedback on survey projects and support the Operations manager where appropriate, ensuring that the project's objectives and deliverables are met.

• Maintain the central office systems to ensure the smooth running of the Centre and the HEaTED administration of training courses, customer queries and booking processes.

• Take an active role in the development of evaluation and feedback systems to ensure that research projects are being carried out efficiently and effectively to the benefit of the sector.

• Work with the Marketing & Communications Officer lead to promote and market the Centre and its work, as required.

• Support other team members in the organisation of a wide range of meetings and events as required. This involves preparing materials and providing information on any associated costs and resource requirements.

• Take responsibility and coordinate agreed aspects of financial and operational procedures to support the effective running of a small team.

• Maintain all forms of documentation securely while complying with information and data use regulations.

• Engage with opportunities to promote the Centre and enhance its reputation, including attending events and conferences.

• As a member of staff you will be encouraged to make ethical decisions in your role, embedding the University sustainability strategy into your working activities wherever possible.

• Carry out other duties, commensurate with the grade and remit of the post

Person Specification 

Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.

Further Information

Next steps in the recruitment process

It is anticipated that the selection process will take place at the end of May. This will consist of an interview with a panel of team members. If you need any support, equipment or adjustments to enable you to participate in any element of the recruitment process you can contact Sam Hansford s.hansford@sheffield.ac.uk.

Our vision and strategic plan

We are the University of Sheffield. This is our vision: sheffield.ac.uk/vision (opens in new window).

What we offer

• A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.

• Flexible working opportunities, including hybrid working for some roles.

• Generous pension scheme.

• A wide range of discounts and rewards on shopping, eating out and travel.

• A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women’s and Parent’s networks).

• Recognition Awards to reward staff who go above and beyond in their role.

• A commitment to your development access to learning and mentoring schemes; integrated with our Professional Services Shared Skills Framework

• A range of generous family-friendly policies

  • paid time off for parenting and caring emergencies

  • access to menopause support in the workplace

  • paid time off and support for fertility treatment

  • and more

More details can be found on our benefits page: sheffield.ac.uk/jobs/benefits (opens in a new window).

We are a Disability Confident Leader (opens in a new window). If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.

We are a research university with a global reputation for excellence. Our ideas and expertise change the world for the better, making a real difference to society. We know that when people come together with different views, approaches and insights it can lead to richer, more creative and innovative teaching and research and the highest levels of student experience. Our University Vision (www.sheffield.ac.uk/vision) outlines our commitment to building a diverse community of staff and students that recognises and values the abilities, backgrounds, beliefs and ways of living for everyone.