Job Description
Job Title:  Internal Communications Manager
Posting Start Date:  11/05/2026
Job Id:  2583
School/Department:  Marketing Admissions Recruitment & Comms
Work Arrangement:  Full Time (Hybrid)
Contract Type:  Permanent
Salary per annum (£):  38,784.00 - 51,753.00
Closing Date:  01/06/2026

The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university.

We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more. Find out more about our benefits (opens in a new window) and join us to become part of something special.

 

Overview

 

As Internal Communications Manager you will join the central communications team in the Marketing, Admissions, Recruitment and Communications department.

Our perfect candidate cares deeply about internal communication and employee engagement. You know how to use your significant experience to build an informed, connected, and purposeful workplace.

You will report to the Head of Internal Communications and manage an Internal Communications Officer. You will own your areas of responsibility with a shared purpose towards the collective success of the University.

 

You will be confident working in a large, complex and evolving organisation. You can deliver a range of work from strategy development to incident planning, change communications, leadership briefings and people features, to a consistently high standard.

 

 

Main duties and responsibilities

 

  • Support the Head of Internal Communications to develop and deliver internal communication strategy, translating strategic priorities into clear operational plans and campaigns to help people feel informed, connected and purposeful at work
  • Support the Head of Internal Communications to build a high performing team with an inclusive and collaborative culture
  • Line manage and develop an Internal Communications Officer, providing guidance, coaching and performance management to ensure high-quality delivery and professional development
  • Manage the development and delivery of internal communication and engagement campaigns, projects, leadership briefings and events, ensuring they support institutional priorities
  • Lead and contribute to communications for institutional change programmes, reputational issues, and complex projects affecting staff, including crisis and incident communications
  • Lead and deliver communications for key equality, diversity, inclusion (EDI) and wellbeing campaigns and initiatives, helping to create a supportive and collaborative culture
  • Oversee the day-to-day planning, coordination and delivery of internal communications across multiple channels, ensuring activity is well-planned, aligned, and delivered to a consistently high standard
  • Produce and develop content for a wide range of stakeholders and channels, making sure planning and outputs are inclusive and accessible, and maintaining high standards of tone, clarity and consistency
  • Provide expert advice and practical support to colleagues across the University on effective internal communication and engagement, ensuring alignment with  communications strategy
  • Use insight, analytics and staff feedback to inform communications planning, evaluate impact, and continuously improve engagement
  • Stay informed about developments in the higher education sector, internal communication and employee engagement trends and best practice to help evolve and strengthen our work
  • Carry out other duties, commensurate with the grade and remit of the post

 

Person Specification Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.

 

 

Criteria

Essential or desirable

Stage(s) assessed at

Educated to degree level

Essential

Application

Significant experience of planning, managing and delivering a broad range of complex organisation-wide internal communications and employee engagement cascades, initiatives, projects, campaigns and events for diverse staff audiences from senior leadership to all-staff

Essential

Application/Interview

In-depth understanding of internal communication and staff engagement theory, approaches, trends and best practice

Essential

Application/Interview

Excellent judgement and ability to identify potential controversial or reputational issues. Able to exercise tact and diplomacy in sensitive situations and deal with confidential information

Essential

Application/Interview

Able to engage internal audiences with quality writing across a range of channels. Excellent writing, editing and proofreading skills

Essential

Application/Interview

Excellent interpersonal skills, with the ability to create impact and influence at all levels, including with senior leaders

Essential

Application/Interview

Able to meet tight deadlines and prioritise a demanding workload, including supporting and coaching team members

Essential

Application/Interview

A strong team player. Committed to collective success and making things happen, with a strong attention detail and the ability to hold the bigger picture in mind

Essential

Application/Interview

Experience of developing accessible and inclusive communications, and an in-depth understanding of workplace EDI and wellbeing

Essential

Application/Interview

Experience of managing or contributing to crisis and incident communications

Essential

Application/Interview

Excellent knowledge of higher education and the challenges and opportunities in the sector

Essential

Application/Interview

 

Further Information

 

Grade

7

Salary

£38,784.00 - £51,753.00

Work arrangement

Full-time

Line manager

Head of Internal Communications

Direct reports

Internal Communications Officer

For informal enquiries about this job contact Somer Finlay, Head of Internal Communications, at s.finlay@sheffield.ac.uk

 

 

Next steps in the recruitment process

We plan to let candidates know if they have progressed to the selection stage in the week commencing 29 June 2026. It is anticipated that the selection process will take place during the week beginning 6 July 2026. This will consist of an in-person interview and interview test and activity.

 

If you need any support, equipment or adjustments to enable you to participate in any element of the recruitment process you can contact Keeley Mobley: k.mobley@sheffield.ac.uk

 

Our vision and strategic plan

We are the University of Sheffield. This is our vision: sheffield.ac.uk/vision (opens in new window).

What we offer

  • A minimum of 41 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.
  • Flexible working opportunities, including hybrid working for some roles.
  • Generous pension scheme.
  • A wide range of discounts and rewards on shopping, eating out and travel.
  • A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women’s and Parent’s networks).
  • Recognition Awards to reward staff who go above and beyond in their role.
  • A commitment to your development access to learning and mentoring schemes; integrated with our Professional Services Shared Skills Framework
  • A range of generous family-friendly policies
    • paid time off for parenting and caring emergencies
    • access to menopause support in the workplace
    • paid time off and support for fertility treatment
    • and more


More details can be found on our benefits page: sheffield.ac.uk/jobs/benefits (opens in a new window).

 

We are a Disability Confident Leader (opens in a new window). If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.

Closing Date : 01/06/2026 

 

We are a research university with a global reputation for excellence. Our ideas and expertise change the world for the better, making a real difference to society. We know that when people come together with different views, approaches and insights it can lead to richer, more creative and innovative teaching and research and the highest levels of student experience. Our University Vision (www.sheffield.ac.uk/vision) outlines our commitment to building a diverse community of staff and students that recognises and values the abilities, backgrounds, beliefs and ways of living for everyone.