The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university.

We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more. Find out more about our benefits (opens in a new window) and join us to become part of something special.

Overview

To meet University strategic aims, a product and service-led strategic framework has been  developed to allow the IT team to iteratively co-design, develop and deliver new and existing services  for our customers. This role will be critical to the delivery of this new and innovative approach and  will report to the IT Asset and Supplier Manager.

IT Services at the University of Sheffield provide a full range of complex IT and technology-enabled  services that support education, research, workplace, corporate services and infrastructure  enablers to all our staff and students. This large and highly innovative department is undergoing a  significant amount of change as it establishes itself as a key enterprise IT partner that works across  the University, with stakeholders and key partners to deliver enterprise-wide products and services  in line with strategic aims.

As IT Asset Management (ITAM) Analyst, you will be responsible for centrally managing all assets  within the university throughout their full lifecycle. You will work with the IT Asset and Supplier Manager, as part  of the wider IT Asset and Supplier team. You are responsible for the CMDB / Asset Repository and  managing the IT hardware asset portfolio for risk, cost control, governance, compliance and  performance objectives. This will include the administration and development of the CMDB / Asset Repository using  HAM Inventory/Request toolsets (SNOW, SCCM and TOPdesk).

You will contribute to the process and operations of our Hardware and Software Asset Management function by providing administrative, analytical, and inventory support.

Main duties and responsibilities

• Managing the IT Asset Repository and Snow Licence Manager, responsible for maintaining accuracy and data control of both technical solutions
• Responsible for all enquiries for data and reports from the universities asset management sources
• Responsible for liaising with various stakeholders and departments on acquisition, deployment,  utilisation, tracking, security and final disposition of IT assets
• Ensure that all operational staff with access to the Asset data have guidance and training on how to accurately update Asset records
• Responsible for managing the IT Hardware Asset database for risk, cost control, governance,  compliance and performance objectives
• Ensure a high level of accuracy and data analysis, with continual improvement objectives to assess and mature the university ITAM function
• Responsible for the administration and development of the CMDB using HAM Inventory/Request  toolsets (SNOW, SCCM and TOPdesk)
• Contribute to administrative support for the IT Asset and Supplier Team
• Provide data and reporting for spend and stock internally to various business functions
• Work closely with the Product Teams to implement tracking of starters and leavers and building a process
• Cover for the software Supply Coordinator, dealing with software requests and approvals, updating all front page and web details for software distribution to end users
• Technical owner and main contact for the IT Asset repository and SAM tool for the university
• Promote IT asset management good practice throughout the University
• Develop and maintain ITAM documentation, processes and procedures
• Assist the IT Asset and Supplier Manager in validating licensing for various vendors
• Raise requisitions when necessary for software and hardware
• Monitor software usage against entitlement, highlighting over or under usage
• Identify areas for license re-harvesting and monitor progress
• Carry out other duties, commensurate with the grade and remit of the post

Person Specification

Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.

Further Information

Next steps in the recruitment process

We plan to let candidates know if they have progressed to the selection stage within two weeks of the closing date. If you need any support, equipment or adjustments to enable you to participate in any element of the recruitment process you can contact it-services-recruitment@sheffield.ac.uk

Our vision and strategic plan

We are the University of Sheffield. This is our vision: sheffield.ac.uk/vision (opens in new window).

What we offer

• A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.
• Flexible working opportunities, including hybrid working for some roles.
• Generous pension scheme.
• A wide range of discounts and rewards on shopping, eating out and travel.
• A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women’s and Parent’s networks).
• Recognition Awards to reward staff who go above and beyond in their role.
• A commitment to your development access to learning and mentoring schemes.
• A range of generous family-friendly policies
  • paid time off for parenting and caring emergencies
  • support for those going through the menopause
  • paid time off and support for fertility treatment
  • and more

More details can be found on our benefits page: sheffield.ac.uk/jobs/benefits (opens in a new window).

We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.

We are a research university with a global reputation for excellence. Our ideas and expertise change the world for the better, making a real difference to society. We know that when people come together with different views, approaches and insights it can lead to richer, more creative and innovative teaching and research and the highest levels of student experience. Our University Vision (www.sheffield.ac.uk/vision) outlines our commitment to building a diverse community of staff and students that recognises and values the abilities, backgrounds, beliefs and ways of living for everyone.