Job Description
Job Title:  Senior Administrator (Student Success and Inclusion)
Posting Start Date:  15/04/2026
Job Id:  2490
School/Department:  Student & Academic Services
Work Arrangement:  Part Time (Hybrid)
Contract Type:  Permanent
Salary per annum (£):  27,319.00
Closing Date:  29/04/2026

The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university.

We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more. Find out more about our benefits (opens in a new window) and join us to become part of something special.

 

Overview

 

Join our new Student Success and Inclusion Team at the University of Sheffield as a Senior Administrator (Student Success and Inclusion). As part of Education Development Services, you will join a highly skilled and impactful team committed to supporting and enhancing the delivery of education at the University. 

 

As a Senior Administrator (Student Success and Inclusion) you will provide comprehensive administrative support to the Student Success and Inclusion team, supporting the development and delivery of student success and inclusion initiatives, projects, or portfolios of work. You will work closely with the Student Success and Inclusion Advisers to provide administrative support for workshops, events, and resources designed to enhance student success and inclusive educational practice. You will support the delivery of the Student Success and Inclusion Team’s communication strategy including creating web content and maintaining the team’s website(s).

 

This is an exciting opportunity to play a key role in supporting delivery of interventions which benefit all students, and particularly those from widening participation and underrepresented backgrounds.  This role is instrumental to supporting the University's Access and Participation Plan (APP) commitments, as well as our wider student-centred and inclusive education agenda. 

 

Main duties and responsibilities

 

  • Support the development and delivery of student success and inclusion initiatives, projects, or portfolios of work, as directed by the Student Success and Inclusion Manager.

  • Work closely with the Student Success and Inclusion Advisers to provide administrative support for workshops, events, and resources designed to enhance student success and inclusive educational practice, including scheduling workshops, preparing and maintaining workshop resources, room bookings, and collecting and collating attendance data.

  • Provide administrative support for the evaluation and continuous improvement of student success activities.

  • Maintain accurate records of student interactions and outcomes, contributing to monitoring and reporting for APP and related purposes.

  • Support the delivery of the Student Success and Inclusion Team’s communication strategy including creating web content and maintaining the team’s website(s) to ensure that information is up-to-date, accurate and meeting the needs of the team.

  • Provide front line services to staff, students and key stakeholders; dealing with enquiries in an efficient, friendly and professional manner; interpreting requirements; providing advice and guidance, and signposting as appropriate.

  • Provide high level administrative support to the Student Success and Inclusion Team.

  • Develop expertise relevant to the area of work (e.g. use of systems, expert knowledge, process management) to maximise the value and quality of support provided.

  • Monitoring budgets and leading procurement processes such as raising requisitions on Jobshop. 

  • Carry out other duties, commensurate with the grade and remit of the post

 

Person Specification 

Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.

 

Criteria

Essential or desirable

Stage(s) assessed at

Excellent IT and administration skills, including experience of managing electronic diaries, using spreadsheets, working with Google applications and

Websites, and a willingness to utilise new systems to streamline processes.

Essential

Application

Excellent interpersonal and communication skills, with ability to communicate effectively with a wide range of staff and with students.

Essential

Application/Interview

Experience of working to a high degree of accuracy on tasks requiring attention to detail.

Essential

Application

Ability to support the planning and administration of events such as workshops and focus groups, including scheduling, publicity, on the day support and supporting evaluation.

Essential

Application/Interview

Ability to assist team members in planning and (re)prioritisation of work using relevant project management tools to monitor and review progress and making suggestions for improvements where necessary.

Essential

Application/Task

Ability to organise and prioritise own workload, with a proven ability to use initiative and judgement to work effectively during busy periods of the academic year.

Essential

Application/Interview

Excellent customer service skills, with experience of responding efficiently and effectively to enquiries. 

Essential

Application/Interview

Excellent written skills, with the ability to write and update information for a range of channels including websites. 

Essential

Application/Task

Ability to work collaboratively with colleagues across the University.

Essential

Application/Interview

A good standard of education, 5 GCSEs grades A-C, including Maths, English and IT or equivalent experience gained within a related area.

Essential

Application

A good understanding of the wider context of the Higher Education (HE) sector, particularly issues relating to access and participation.

Desirable

Application/Interview

 

Further Information

 

Grade

5

Salary

£27,319-£31,236

Work arrangement

Part-time

Duration

N/A

Line manager

Student Success and Inclusion Manager

Direct reports

N/A

Our website

https://staff.sheffield.ac.uk/saas/teams/eds

For informal enquiries about this job contact Andreas Constantinou, Student Success and Inclusion Manager: on a.k.constantinou@sheffield.ac.uk 

 

Next steps in the recruitment process

It is anticipated that the selection process will take place on 4 May 2026. This will consist of an interview and a test. We plan to let candidates know if they have progressed to the selection stage on the week commencing 27 April 2026. If you need any support, equipment or adjustments to enable you to participate in any element of the recruitment process you can contact interviews@sheffield.ac.uk  

 

Our vision and strategic plan

We are the University of Sheffield. This is our vision: sheffield.ac.uk/vision (opens in new window).

What we offer

  • A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.

  • Flexible working opportunities, including hybrid working for some roles.

  • Generous pension scheme.

  • A wide range of discounts and rewards on shopping, eating out and travel.

  • A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women’s and Parent’s networks).

  • Recognition Awards to reward staff who go above and beyond in their role.

  • A commitment to your development access to learning and mentoring schemes; integrated with our Professional Services Shared Skills Framework.

  • A range of generous family-friendly policies

    • paid time off for parenting and caring emergencies

    • support for those going through the menopause

    • paid time off and support for fertility treatment

    • and more


More details can be found on our benefits page: sheffield.ac.uk/jobs/benefits (opens in a new window).

 

We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.

Closing Date : 29/04/2026 

 

We are a research university with a global reputation for excellence. Our ideas and expertise change the world for the better, making a real difference to society. We know that when people come together with different views, approaches and insights it can lead to richer, more creative and innovative teaching and research and the highest levels of student experience. Our University Vision (www.sheffield.ac.uk/vision) outlines our commitment to building a diverse community of staff and students that recognises and values the abilities, backgrounds, beliefs and ways of living for everyone.