The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university.

We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more. Find out more about our benefits (opens in a new window) and join us to become part of something special.

Overview

This Student Conduct Assistant will form a key part of the Accommodation & Commercial Services Student Conduct Team within Residence Life. The Assistant will support colleagues to implement the Regulations Relating to the Discipline of students in a fair and timely manner. This will include administrative support such as updating student records, collating cases notes on a database, and note taking during investigatory meetings. The Student Conduct Assistant will also lead on non-regulatory informal concern meetings, working with the wider Residence Life team to respond to anti-social or concerning behaviour. This will include collating evidence, taking statements, and organising and facilitating face-to-face meetings with student residents and discussing conduct concerns and expectations.

The Student Conduct Assistant role will also support the wider Residence Life team to meet its strategic objectives and enhance the student experience in University residences. This will include administrative support to the wider team such as responding to shared email accounts, covering our ‘on duty’ rota responding to student concerns, and helping to coordinate the recruitment and management of a large team of student worker. The Assistant will also be expected to book event and meeting spaces on a shared system with colleagues across ACS.

Working hours 10am to 6pm Monday to Friday.  

There will be some weekend commitments such as occasional Open Days and Arrivals Weekend.

Main duties and responsibilities

• Update and maintain departmental information on electronic records and database (StarRez).
• Be responsible for overseeing the Informal Concerns processes to include organising meetings and co-ordinating staffing and associated arrangements to ensure activities/events are administered efficiently.
• Carry out collation and analysis of information and data to assist with management decision making and ensure accurate and timely regular reports.
• Be a point of contact for student queries, providing detailed information about conduct processes and room booking processes. 
• Liaise with key contacts in the wider University and SU to support own work activities as required including student room bookings in residences as part of the Give It a Go programme.
• Undertake short-term project management relating to student conduct initiatives and
• contribute to larger Department and University wide projects (including Arrivals Weekend, Intro Week and Open Days).
• Carry out other duties, commensurate with the grade and remit of the post.

Person Specification

Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.

Essential criteria

• Educated to A-level or equivalent (or equivalent experience) [Application form, Interview]
• Excellent IT skills including Microsoft Office (Word, Excel, Powerpoint) and Google Suite (Gmail, Docs, Sheets, Forms and Slides)
• Good understanding of and experience in using StarRez or similar database systems used for accurate record keeping
• Excellent communication and interpersonal skills, both written and verbal. Including the ability to communicate effectively with a wide range of people (i.e. staff at all levels, students and other stakeholders) from a variety of backgrounds.
• Proven ability to provide excellent customer service and experience, including responding effectively and efficiently to written and verbal enquiries (both internal and external).
• Experience of, and willingness to, work independently on own initiative to solve problems and make decisions, as well as working collaboratively as part of a team.
• Excellent organisation and time management skills; including demonstrable ability to plan and prioritise workload according to operational demands.
• Able to handle sensitive information with integrity and in accordance with the Data Protection Act and other legal requirements.
• A flexible and professional approach to work with a willingness to embrace change and undergo relevant training as required.

Desirable criteria

• Previous administrative and clerical experience [Application form, Interview]
• Knowledge and experience of the University academic, residential and administrative environment, including: University Disciplinary Regulations, Residence Contracts, Safeguarding, Under 18’s, Health and Safety and, Fire safety procedures.

Further Information

Line manager: Student Conduct Manager

Our website: https://www.sheffield.ac.uk/accommodation/residence-life

For informal enquiries about this job contact Jenna Rose, Student Conduct Manager, on j.l.rose@sheffield.ac.uk or on 07849 574170.

Next steps in the recruitment process

It is anticipated that the selection process will take place during week commencing 9 February 2026. This will consist of an interview and a brief tour of the Endcliffe accommodation area.  We plan to let candidates know if they have progressed to the selection stage between 4 and 6 February 2026. If you need any support, equipment or adjustments to enable you to participate in any element of the recruitment process you can contact Julie Rayner on j.m.rayner@sheffield.ac.uk.

Our vision and strategic plan

We are the University of Sheffield. This is our vision: sheffield.ac.uk/vision (opens in new window).

What we offer

• A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.
• Flexible working opportunities, including hybrid working for some roles.
• Generous pension scheme.
• A wide range of discounts and rewards on shopping, eating out and travel.
• A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women’s and Parent’s networks).
• Recognition Awards to reward staff who go above and beyond in their role.
• A commitment to your development access to learning and mentoring schemes; integrated with our Professional Services Shared Skills Framework
• A range of generous family-friendly policies
  • paid time off for parenting and caring emergencies
  • support for those going through the menopause
  • paid time off and support for fertility treatment
  • and more

More details can be found on our benefits page: sheffield.ac.uk/jobs/benefits (opens in a new window).

We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.

Criminal record

A relevant DBS check will be needed for this role. More details on the checks can be found on the Government website: gov.uk/criminal-record-checks-apply-role (opens in a new window).

Possession of a criminal record is not an automatic bar to employment at the University of Sheffield. We recognise the value of steady employment in the rehabilitation process and examine each case in its own right. More information can be found on our Information for candidates page:- sheffield.ac.uk/jobs/candidates (opens in a new window).

Closing Date : 03/02/2026 

We are a research university with a global reputation for excellence. Our ideas and expertise change the world for the better, making a real difference to society. We know that when people come together with different views, approaches and insights it can lead to richer, more creative and innovative teaching and research and the highest levels of student experience. Our University Vision (www.sheffield.ac.uk/vision) outlines our commitment to building a diverse community of staff and students that recognises and values the abilities, backgrounds, beliefs and ways of living for everyone.